Privacy Policy

Effective Date: June 27, 2026

1. Who We Are

Country Acres Condominium Association (“Association”, “we”, “our”, or “us”) operates this website to provide information and services to homeowners, residents, board members, and visitors.

Association Address:
Country Acres Condominium Association
640 Murray Lane
Des Plaines, IL 60016

Email: info@countryacrescondominiums.com

Phone: (847) 454-7686

2. Information We Collect

We may collect information you voluntarily provide, including:

Name
Email address
Phone number
Unit number (if applicable)
Contact form submissions
Maintenance requests
Board Portal login information
Resident Portal account information

We also automatically collect certain technical information such as:

IP address
Browser type
Device information
Website usage statistics

3. How We Use Your Information

Your information may be used to:

Respond to inquiries
Communicate with owners and residents
Provide Association services
Process maintenance requests
Manage resident and board accounts
Improve our website
Send important community announcements
Deliver SMS notifications (only when consent has been provided)

We do not sell your personal information.

4. SMS Communications

If you choose to receive SMS notifications from Country Acres Condominium Association, you agree to receive text messages regarding:

Maintenance updates
Emergency notifications
Community announcements
Board communications
Association reminders

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

5. Cookies

Our website may use cookies to:

Remember login sessions
Improve website performance
Analyze visitor traffic
Maintain website security

You may disable cookies in your browser settings.

6. Third-Party Services

Our website may use trusted third-party providers, including:

Google Analytics
Google Maps
WPForms
Brevo (email and SMS communications)
WordPress plugins necessary for website functionality

These providers may collect limited information necessary to perform their services.

7. Data Security

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no Internet transmission can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

Provide Association services
Meet legal obligations
Resolve disputes
Maintain Association records

9. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete information when legally permitted
Withdraw consent for communications

Requests may be submitted using our Contact page.

10. Children’s Privacy

Our website is intended for adults and homeowners. We do not knowingly collect personal information from children under 13 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Country Acres Condominium Association

640 Murray Lane
Des Plaines, Illinois 60016

Email: info@countryacrescondominiums.com

Phone: (847) 454-7686